How to reach us
Email: hello@kinkwear.store. Include your order number when contacting us about an existing purchase.
For your privacy, do not send card numbers, card security codes, passwords, or identity documents by ordinary email.
Order and delivery assistance
For an order inquiry, share the order reference, the email address used at checkout, and a brief description of the issue. If an item arrived damaged, photographs of the packaging and affected item may help us investigate.
Returns, refunds and privacy
Request a return authorization before shipping anything back. For privacy or personal-data requests, use the subject line “Privacy request”. We may need to verify your identity before disclosing account information.
Business information
For questions about the business responsible for your order or the applicable seller information, contact hello@kinkwear.store.
Still have questions?
Contact our support team. Please never email payment-card information.
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